Our guidance on using technology to build relationships.

Manager Tools and Career Tools have said, for the last 15 years, that you can't build relationships using technology. That's still true. You can't build a relationship over email, or slack or whatever technology comes next.

However, you can use technology to help you facilitate the building of the relationships. If that sounds like a distinction without a difference, listen up.

This Cast Answers These Questions

  • Can I use technology to build relationships?
  • Why don't emails build relationships?
  • What's wrong with auto-emails?

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