Part 1 of our guidance on what to do when a direct says yes to feedback, but you can tell they don't mean it.
There's an old joke which has a professor saying that, "in the English language, a double negative means a positive. "I can't not go," means, "I must go." "On the other hand," the professor says, "a double positive never means a negative." And a snarky student in the back row says, "yeah, right."
Directs do this all the time, every day, all over the world. They say they will accept feedback, but they prove by their associated behaviors they will NOT accept it.
What to do? Do we believe their words, and give them feedback, even though their other behaviors belie their words? Or do we trust our instincts (which are built on their non-verbal behaviors), and hold back from giving them the negative.
This Cast Answers These Questions
- What do I do when my directs don't seem open to feedback?
- Do directs have to accept feedback?
- What do I do when directs have a bad attitude?
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